Our Commitment to Service Excellence

Customer Satisfaction Guarantee

At Venetian Professional, we are dedicated to providing exceptional services, and we proudly stand behind the quality of our work. If, for any reason, you find yourself dissatisfied with any service received, we invite you to return to the salon within 10 days for a complimentary solution.

Your satisfaction is our priority, and we value the opportunity to address any concerns you may have regarding your hair. We are committed to engaging in a constructive dialogue with you, understanding your specific needs, and working together to find an alternative solution that ensures your satisfaction.

While our policy does not include refunds once a service has been provided, our focus is on customer happiness. We believe in making things right for you and are dedicated to resolving any issues you may encounter with our services.

Thank you for choosing Venetian Professional. We appreciate your trust and look forward to the opportunity to exceed your expectations.

Anti-Discrimination Policy

All Are Welcome

Venetian Professional seeks to empower our stylists and beauticians to deliver safe, reliable, and high-quality hair and beauty services. Venetian Professional therefore does not tolerate and prohibits discrimination against clients or stylists or beauticians based on religion, race, national origin, sexual orientation, sex, marital status, gender identity, age or any other characteristic that may be protected under applicable laws.

Such discrimination includes, but not limited to, refusing to provide or accept services based on any of these characteristics.

Clients or stylists or beauticians found in violation of this prohibition will face service refusal or termination.